Lead Waitress

Nest Up Indonesia · 📍 Pandeglang · Diposting 2026-10-12
FULL_TIME⭐ TERVERIFIKASI
Rp 16.000.000 – Rp 22.000.000 per month
We are seeking a dynamic and experienced Lead Waitress to join our team at Nest Up Indonesia in Pandeglang. As a Lead Waitress, you will be responsible for managing our dining team, ensuring exceptional customer service, and maintaining the highest standards of cleanliness and efficiency in our restaurant. This is a great opportunity to take on a leadership role and make a significant impact on our guests' dining experience.

📋 Tanggung Jawab Pekerjaan

Manage and supervise a team of waitstaff, ensuring they adhere to company policies and standards.,Provide exceptional customer service, ensuring guests have a memorable dining experience.,Maintain a clean and organized dining area, adhering to health and safety regulations.,Take and process orders accurately and efficiently, ensuring timely delivery to the kitchen.,Handle customer complaints and concerns professionally and effectively.,Monitor inventory levels and place orders for restocking as needed.,Train and develop new team members, ensuring they are equipped with the skills and knowledge to excel in their roles.,Ensure compliance with all health and safety regulations, including proper food handling and hygiene practices.

🎓 Kualifikasi & Syarat

Minimum 2 years of experience as a Waitress or similar role in the hospitality industry.,Strong leadership and team management skills.,Excellent communication and interpersonal skills.,Ability to work well under pressure and manage multiple tasks simultaneously.,Knowledge of food and beverage service standards and procedures.,Familiarity with POS systems and restaurant management software.,Ability to lift and carry heavy objects up to 20 kg.,High school diploma or equivalent. Additional hospitality training or certifications are a plus.

🛠️ Keahlian

LeadershipTeam ManagementCustomer ServiceCommunicationMultitaskingPOS SystemsInventory ManagementTraining and Development
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